Printer Communication Not Available error

[jcclark33]

I get a "communication not available" error whenever I try to print to my
printer which is connected via USB. I have tried disabling the firewall
(Norton), turning off auto-protect (norton), unplugging printer from
computer, unplugging printer from power, and re-installing. Nothing seems to
work. Anyone have any suggestions?

[Cari (MS-MVP)]

And the make and model of printer is.......?

Do other USB devices all work OK?

Have you tried another USB cable?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

Post by jcclark33
I get a "communication not available" error whenever I try to print to my
printer which is connected via USB. I have tried disabling the firewall
(Norton), turning off auto-protect (norton), unplugging printer from
computer, unplugging printer from power, and re-installing. Nothing seems to
work. Anyone have any suggestions?

[jcclark33]

I tried another USB cable and different ports. All of the ports work fine
with other USB equipment.

I have a Dell A962 All-in-one printer. I even downloaded the latest drivers
from their website. They are baffled also.

Post by Cari (MS-MVP)
And the make and model of printer is.......?
Do other USB devices all work OK?
Have you tried another USB cable?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

Post by jcclark33
I get a "communication not available" error whenever I try to print to my
printer which is connected via USB. I have tried disabling the firewall
(Norton), turning off auto-protect (norton), unplugging printer from
computer, unplugging printer from power, and re-installing. Nothing seems to
work. Anyone have any suggestions?

[coastal207]

I have a similar issue... I even bought a new printer and the issue i
the same! From a HP to a Kodak. The usb port makes the sound detectin
a device and device disconnected. The printer dialogs show that th
printer(s) are available and installed but whenever you try a prin
dialog, (the drivers are new) they sit in a print status window near th
clock, they are not paused and they say printing. I have gone thru th
trouble to start any services which are manual start or which wer
disabled. nothing. I ran system config and verified anything is no
starting when booting. nothing found

I can get into each printers supplied software and I can get to th
dialogs on each for maintenance areas (if they were not connected yo
can't get to these dialogs) and when either printer is attempted t
print a test page I recieve a printer communication error

--
coastal20
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