brother mfc-640cw problems

[betheredge]

i have a new system which is the ultimate and although my brother
printer will work, the system will lock up on start up. i have to
unplug the usb on start up or the system will lock up on the dell logo
screen.

[Alan Morris [MSFT]]

configure the BIOS for the USB ports. See if another setting allows the
boot. Most likely the new system is USB 2. If the printer is more than 5
years old it most likely only supports USB 1 which might be the conflict.

Also make sure you have all the USB patches for Vista. If you are running
SP2 you should be good.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

Post by betheredge
i have a new system which is the ultimate and although my brother
printer will work, the system will lock up on start up. i have to
unplug the usb on start up or the system will lock up on the dell logo
screen.
--
betheredge

[meta1]

i have an mfc 640 brother printer & i am able to get the control pane
up & email/scan, when finished it will not open the windows mail, t
which file do i connect it with, because i tryed many & will not wor

--
meta1

[Chuck]

i have an mfc 640 brother printer& i am able to get the control panel
up& email/scan, when finished it will not open the windows mail, to
which file do i connect it with, because i tryed many& will not work

As I remember, that MFP is an older device, and might have worked with
outlook express and/or outlook. Thunderbird is also a possibility.
I gave mine away over a year ago, due to various problems--
Slow, uses too much ink at a high price, feeder misfeeds, and so forth.