Discussion:
Can not open Add Printer 0x000006e6 error
(too old to reply)
Drew
2010-04-19 14:14:01 UTC
Permalink
Hi

A PC lost it list of network printers. However, a reboot restored the
printer list.

This has moved on to no printers showing and can't add a printer, as user or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'

PC is behaving normally otherwise!

PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
Alan Morris [MSFT]
2010-04-20 18:35:58 UTC
Permalink
the print spooler is not running

E:\>winerror 0x6e6
1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR

Be sure to start the Print Spooler service
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
A PC lost it list of network printers. However, a reboot restored the
printer list.
This has moved on to no printers showing and can't add a printer, as user or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'
PC is behaving normally otherwise!
PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
Drew
2010-04-22 13:21:02 UTC
Permalink
Hi
Thanks for the advice. I have checked the Print Spooler service is started.

Any other suggestions
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
the print spooler is not running
E:\>winerror 0x6e6
1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR
Be sure to start the Print Spooler service
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
A PC lost it list of network printers. However, a reboot restored the
printer list.
This has moved on to no printers showing and can't add a printer, as user or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'
PC is behaving normally otherwise!
PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
.
Drew
2010-04-26 15:57:01 UTC
Permalink
Hi

Have you any troubleshooting suggestions?
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
the print spooler is not running
E:\>winerror 0x6e6
1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR
Be sure to start the Print Spooler service
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
A PC lost it list of network printers. However, a reboot restored the
printer list.
This has moved on to no printers showing and can't add a printer, as user or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'
PC is behaving normally otherwise!
PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
.
Alan Morris [MSFT]
2010-04-26 16:30:50 UTC
Permalink
I'll assume you have power cycled the machine.

verify the system files are fine

sfc /scannow
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
Have you any troubleshooting suggestions?
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
the print spooler is not running
E:\>winerror 0x6e6
1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR
Be sure to start the Print Spooler service
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
A PC lost it list of network printers. However, a reboot restored the
printer list.
This has moved on to no printers showing and can't add a printer, as
user
or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'
PC is behaving normally otherwise!
PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
.
Drew
2010-04-27 16:31:03 UTC
Permalink
Hi

I have done the below:
power cycled the PC.

verify the system files are fine

sfc /scannow

Look forward to hearing from you.
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
I'll assume you have power cycled the machine.
verify the system files are fine
sfc /scannow
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
Have you any troubleshooting suggestions?
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
the print spooler is not running
E:\>winerror 0x6e6
1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR
Be sure to start the Print Spooler service
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
A PC lost it list of network printers. However, a reboot restored the
printer list.
This has moved on to no printers showing and can't add a printer, as
user
or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'
PC is behaving normally otherwise!
PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
.
.
Alan Morris [MSFT]
2010-05-04 20:12:23 UTC
Permalink
Normally this is an indication of the spooler service not running

If you have a print driver corrupting the memory of the print spooler
service you will need to remove them either quickly after the spooler starts
and before the driver kills the spooler, or edit the registry when the
spooler is not running.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
power cycled the PC.
verify the system files are fine
sfc /scannow
Look forward to hearing from you.
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
I'll assume you have power cycled the machine.
verify the system files are fine
sfc /scannow
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
Have you any troubleshooting suggestions?
--
Many Thanks
Drew
Post by Alan Morris [MSFT]
the print spooler is not running
E:\>winerror 0x6e6
1766 RPC_S_INTERNAL_ERROR <--> 0xc0020043 RPC_NT_INTERNAL_ERROR
Be sure to start the Print Spooler service
--
Alan Morris
Windows Printing Team
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
Post by Drew
Hi
A PC lost it list of network printers. However, a reboot restored the
printer list.
This has moved on to no printers showing and can't add a printer, as
user
or
administartor.
'Windowcan't open Add printer. Operatin could not be completed. error
0x000006e6'
PC is behaving normally otherwise!
PC: Win Vista Business sp2
Networked to SBS
--
Many Thanks
Drew
.
.
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